Kaplunk — Website Terms & Conditions

Last updated: February 2026

Company: Kaplunk
Registered company name: Ka Plunk Ltd
Company number: 13762802
Place of registration: England and Wales
Registered office: Kaplunk 66 Paul St London EC2A 4NA
VAT number: 414732317
Contact: [email protected] | 020‑3887‑4222

These Terms & Conditions (“Terms”) form a legally binding agreement between you and Kaplunk when you access or use our website, web apps, and related services (the “Services”). By creating an account, clicking Accept, or using the Services, you agree to these Terms and to Annexes A–E, which are incorporated by reference.

1) Who We Are and What We Do

Kaplunk provides an online platform enabling employers (internal HR and hiring teams) to post vacancies and communicate directly with applicants. Recruitment agencies and intermediaries are not permitted to use the Services.

2) Eligibility & Accounts

2.1 Applicants. You must be at least 16 to create an account. If you are under 18, you confirm you have appropriate consent and should avoid submitting unnecessary special‑category data.
2.2 Employers. Accounts may be opened only by individuals acting on behalf of a registered business; you warrant you are authorised to bind your employer. Kaplunk may verify employer details against public registries (including Companies House).
2.3 Account security. Keep your credentials confidential and use a strong password. You are responsible for all activities under your account. Notify [email protected] of suspected unauthorised access without delay.
2.4 No transfer. Accounts are personal to you and must not be assigned, sold, or shared.

3) Prohibition on Recruitment Agencies and Consultants

(a) Strict prohibition. Kaplunk is an employer‑to‑applicant platform. Recruitment agencies, recruitment consultants, headhunters, staffing firms, umbrella companies, lead‑generation services, or any third party acting as an intermediary are strictly prohibited from accessing, registering for, or using the Services in any capacity. This includes (but is not limited to) posting vacancies, reviewing applicant profiles, collecting applicant data, or contacting users for recruitment‑related commercial purposes.

(b) Verification against Companies House. When an employer account is created, Kaplunk may cross‑reference company registration details with publicly available records, including Companies House, to authenticate identity, confirm business type, and detect recruitment‑sector entities or activities.

(c) Detection measures. Kaplunk may assess account activity, job postings, messaging patterns, and company metadata to identify suspected recruitment‑agency behaviour. If we determine—or reasonably believe—that a user is acting as a recruitment agency, consultant, or intermediary (whether declared or concealed), Kaplunk may take immediate enforcement action.

(d) Enforcement actions. Where recruitment‑agency use is detected or suspected, Kaplunk may, at its sole discretion:

Suspend or terminate the account immediately, with or without notice.
Block platform access, including IP‑based blocks where necessary.
Report the activity to relevant enforcement or regulatory bodies, including the Employment Agency Standards Inspectorate (EAS) and the Information Commissioner’s Office (ICO), where appropriate.
Preserve and disclose relevant account data to competent authorities where legally permitted or required.
Pursue civil or legal action for breach of these Terms, data‑misuse violations, or attempts to harvest, scrape, or otherwise misuse personal data from the platform.

(e) Zero‑tolerance policy. Kaplunk operates a strict zero‑tolerance approach to protect applicants’ privacy and ensure a safe, direct hiring environment for genuine employers and applicants only.

4) Acceptable Use & Security

You must not:

a) breach any applicable law;
b) attempt to gain unauthorised access to the Services or data;
c) interfere with or disrupt operation (including spamming, flooding, overloading, or automated scraping beyond robots.txt);
d) introduce malware or attempt to reverse‑engineer, decompile, or copy the Services;
e) upload or transmit content that is misleading, discriminatory, obscene, offensive, defamatory, or infringes third‑party rights;
f) perform unauthorised scanning, penetration testing, or “SEO audits”;
g) use the Services to provide, promote, or support recruitment‑agency services or data harvesting.

We apply technical and organisational security measures and may use rate‑limits and monitoring to protect the Services.

5) Content & Intellectual Property

5.1 Your content. You retain ownership of CVs, profiles, job descriptions, and other materials you upload (“User Content”). You grant Kaplunk a worldwide, non‑exclusive, royalty‑free licence to host, store, transmit, display, and process User Content solely to operate, secure, and improve the Services.
5.2 Your responsibilities. You are responsible for your User Content and for ensuring it is accurate, lawful, and non‑confidential unless you have rights to share it.
5.3 Our content. The Services and their contents (including text, graphics, logos, designs, code, and software) are owned by Kaplunk or its licensors and protected by intellectual‑property laws. Except as expressly permitted, you must not copy, modify, distribute, sell, or create derivative works from our content.
5.4 Takedown. Report suspected infringements to [email protected]; we may remove content that breaches these Terms or applicable law.

6) Rules for Employers

6.1 Direct hiring only. You may post live vacancies for your own organisation’s internal hiring.
6.2 Roles with vulnerable groups. For roles involving children or vulnerable adults, you are solely responsible for obtaining references, DBS checks, right‑to‑work, valid ID, and qualification evidence.
6.3 Fairness. Do not post misleading roles, misuse applicant data, or engage in unfair practices (including fake or incentivised reviews).
6.4 Data use. You must use applicant data only for recruitment to your posted roles, in compliance with data‑protection law and your own privacy notices.
6.5 One job title per vacancy (strict requirement). Employers must only post one job title per job listing. Each vacancy must relate to a single, clearly defined role. You must not combine multiple, unrelated job titles into one posting, nor create multi‑role listings intended to attract applicants to several positions at once. Kaplunk may modify, suspend, or remove job postings that breach this requirement and may take enforcement action where repeated misuse occurs.

7) Rules for Applicants

7.1 Profile accuracy. Provide accurate and up‑to‑date information.
7.2 Conduct. Communicate professionally and do not submit unlawful, discriminatory, or offensive material.
7.3 Fees. Kaplunk does not charge applicants for use of the Services.

8) Pricing, Payments & Refunds (Employers)

8.1 Pricing. Current pricing is shown in‑product or on our website. Prices are shown inclusive or exclusive of VAT as indicated at checkout.
8.2 Payment methods. We use third‑party payment processors (e.g., Stripe, Apple Pay, Google Pay, American Express, PayPal). You authorise charges to your selected method and agree we may share transaction data with the processor to complete your payment.
8.3 Subscriptions & renewals. If you purchase a subscription, it will auto‑renew for the same term unless cancelled in your account before the renewal date. We will provide clear renewal information and reminders where required by law.
8.4 Invoices & taxes. VAT invoices may be issued where relevant. You are responsible for applicable taxes.
8.5 Refunds. Unless stated otherwise in an order form or required by law, fees are non‑refundable. Nothing in these Terms affects non‑excludable statutory rights.

9) Contract Formation (Employers)

When you submit an order (for a subscription, credits, or listing packages), we will acknowledge receipt. The contract is formed when we confirm acceptance (e.g., by email or in‑app confirmation) or when we start providing the paid Service—whichever occurs first. You can identify and correct input errors before placing an order by reviewing your checkout screens.

10) Service Access & Changes

We may modify or discontinue features to improve performance or comply with law. Where changes materially reduce functionality for paying employers, we will provide reasonable prior notice where practicable.

11) Privacy & Data Protection (Summary)

We process personal data as described in Annex A (Privacy Notice). Employers receiving applicant data act as independent controllers for that data and must comply with UK GDPR, provide appropriate privacy information to applicants where required, and honour data‑subject rights.

12) Cookies (Summary)

We use cookies and similar technologies as described in Annex B (Cookie Policy). Where required by law, non‑essential cookies are set only with your consent, and you can change preferences at any time via our consent tools.

13) Accessibility

We aim to make the Services accessible and strive to align with relevant accessibility standards (e.g., WCAG). See Annex C (Accessibility Statement); report barriers to info@kaplunk.co.uk.

14) Third‑Party Services

The Services may include links to, or integrations with, third‑party sites and services (including payment processors). We are not responsible for third‑party content or acts. Your use of third‑party services is governed by those providers’ terms.

15) Warranties & Disclaimers

The Services are provided on an “as is” and “as available” basis. We do not warrant that:
a) the Services will be uninterrupted or error‑free;
b) any job posting will receive applications; or
c) any applicant will be suitable, qualified, or hired.

16) Suspension & Termination

We may suspend or terminate your access immediately (with or without notice) if: (i) you breach these Terms; (ii) you act as or for a recruitment agency/consultant; (iii) your use risks security or legal exposure; or (iv) we discontinue the Services. On termination, your right to use the Services ceases, but clauses intended to survive (e.g., IP, limitations, liability, governing law) continue.

17) Liability

17.1 Non‑excludable liabilities. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
17.2 Exclusions. Subject to 17.1, we exclude all implied conditions, warranties, and representations to the maximum extent permitted by law.
17.3 Indirect loss. To the extent permitted by law, we are not liable for: (a) loss of profits, revenue, business, or goodwill; (b) indirect or consequential loss; (c) loss or corruption of data where you have not maintained appropriate backups.
17.4 Cap. For paying employers, our aggregate liability arising out of or related to the Services in any 12‑month period shall not exceed the greater of (i) £1,000 or (ii) the fees actually paid by you to us for the Services giving rise to the claim in that period.

18) Reviews, Ratings & Testimonials

You must not post, commission, or facilitate fake or misleading reviews or endorsements. We may take reasonable steps to verify reviews and may remove reviews we reasonably believe are inauthentic or unlawful.

19) Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide reasonable prior notice (e.g., via the Services or by email). Continued use after the effective date constitutes acceptance. If you do not accept changes, you must stop using the Services and (for employers) cancel any subscriptions.

20) Notices

We may provide notices via the Services, by email, or to your account dashboard. Legal notices to Kaplunk must be sent to: Legal Notices, Ka plunk Ltd, 66 Paul St London EC2A 4NA or info@kaplunk.co.uk.

21) Complaints

For service complaints, contact [email protected]. For data‑protection concerns, you may also contact the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (see ico.org.uk).

22) Modern Slavery

We oppose modern slavery and human trafficking. Employers are responsible for ensuring their roles and supply chains comply with applicable obligations. UK government guidance: https://www.gov.uk/government/collections/modern-slavery.

23) General

Entire agreement. These Terms and Annexes A–E form the entire agreement between you and us.
Severance. If any provision is invalid, the remainder remains in force.
Assignment. You may not assign your rights without our prior written consent; we may assign to an affiliate or in connection with a corporate transaction.
No waiver. Failure to enforce a provision is not a waiver.
Governing law & jurisdiction. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Annex A — Privacy Notice (UK GDPR & DPA 2018)

Controller: Kaplunk Ltd (details above)
Contact (privacy): [email protected]

A1. Personal Data We Process

Account & profile data: name, email, phone, location, employer details, role, preferences.
Applicant data: CV, work history, education, skills, right‑to‑work status (as disclosed by applicant), application messages.
Employer data: company details, job postings, team members, billing admin details.
Technical data: IP address, device identifiers, log data, cookies (see Annex B).
Payment data (employers): limited payment metadata; full card data is processed by payment processors (Stripe/Apple/Google/PayPal/Amex).

A2. Purposes & Lawful Bases

Purpose	Lawful Basis
Provide and operate the Services (account creation, hosting, matching, messaging)	Contract (Art. 6(1)(b))
Verify employer identity and detect prohibited agency use	Legitimate interests (prevent misuse/fraud; protect users) (Art. 6(1)(f))
Security, logging, and incident response	Legitimate interests; Legal obligation where applicable
Communications about service updates and changes	Legitimate interests
Marketing to business contacts (where permitted)	Consent or Legitimate interests with opt‑out
Payments and invoicing (employers)	Contract; Legal obligation (tax)
Compliance with law, regulation, and enforcement requests	Legal obligation

A3. Sharing & Recipients

Employers ↔ Applicants: When you apply or interact, relevant data is shared between the parties. Employers act as independent controllers of applicant data they receive and must comply with data‑protection laws.
Processors: cloud hosting, email, analytics, payment processors (acting on our instructions).
Authorities: courts, regulators (including ICO/EAS), or law‑enforcement where legally required.
Corporate transactions: data may be disclosed under confidentiality in mergers, acquisitions, or financing.

A4. International Transfers

Where data is transferred outside the UK, we use appropriate safeguards (e.g., UK IDTA or Addendum to SCCs) or rely on adequacy regulations where available.

A5. Retention

We retain personal data only as long as necessary for the purposes above. Illustrative defaults:

Active accounts: retained while your account is active.
Dormant accounts: may be deleted after 7 years unless legal obligations require longer (e.g., tax records).
Logs/security records: typically 6–24 months, unless required longer for investigations.
We will anonymise or securely delete data when no longer needed.

A6. Your Rights

You may have the right to access, rectify, erase, restrict, object, or port your data, and to withdraw consent where we rely on consent. Exercise rights via [email protected]. You can also complain to the ICO.

A7. Children

Our Services are not directed at children under 16. If you believe a child has provided data without appropriate consent, contact us promptly.

A8. How to Contact Us

Email info@kaplunk.co.uk or write to the registered office (above).

Annex B — Cookie Policy (PECR)

B1. What Are Cookies?

Cookies and similar technologies store or access information on your device to operate the site, improve performance, and (where consented) measure usage.

B2. How We Use Cookies

Strictly necessary: to sign in, keep you logged in, route traffic securely, and deliver core functions.
Functional: to remember preferences (e.g., language).
Analytics (consent‑based): to understand usage and improve the product (aggregated).
Marketing (consent‑based): only if/when we use advertising pixels or retargeting.

B3. Your Choices

On first visit (and periodically thereafter), we show a banner that lets you Accept all, Reject non‑essential, or Manage settings. You can change preferences any time via Cookie Settings in the footer.

Name	Provider	Purpose	Type	Duration	Lawful basis
__Host‑session	Kaplunk	Maintains secure login session	Strictly necessary	Session	Exempt from consent
pref_lang	Kaplunk	Saves language choice	Functional	6 months	Consent/legitimate interests (as applicable)
_analytics_id	[Analytics tool]	Aggregate usage metrics	Analytics	13 months	Consent
_ad_pixel	[Ad network]	Retargeting	Marketing	90 days	Consent

Annex C — Accessibility Statement

Kaplunk is committed to providing a website that is accessible to the widest possible audience. We aim to meet or exceed WCAG 2.1 AA standards and will continue improving accessibility as our services evolve. If you experience difficulty using the site, contact [email protected] and we will respond within a reasonable timeframe with an accessible alternative.

Annex D — Anti‑Fraud & Reviews Policy

No fake reviews or endorsements. Users must not create, solicit, or commission fake or misleading reviews.
Reasonable verification. Where we publish reviews or testimonials, we may take reasonable steps to verify authenticity (e.g., link to verified transactions or platform activity).
Transparent incentives. If any incentive is offered for feedback, it must be clearly disclosed.
Enforcement. We may remove inauthentic reviews and take action under Section 3 and Section 18 of these Terms.

Annex E — Security Statement

Measures. We implement appropriate technical and organisational measures (encryption in transit, role‑based access, logging, vulnerability management, backups).
Your responsibilities. Use a strong password, enable available security features, and keep credentials confidential.
Incidents. If we become aware of a security incident affecting your data, we will investigate and, where required by law, notify you and regulators.